Hyderabad: The Greater Hyderabad Municipal Corporation has launched a dedicated WhatsApp helpline to allow citizens to report civic issues like construction debris and garbage overflow directly and quickly.
GHMC Commissioner R.V. Karnan said residents can now send complaints via WhatsApp to 81259 66586, including location details and photos.
Previously, complaints were accepted only through the “My GHMC” mobile app. The new helpline is intended to enable faster response to civic concerns.
Residents can use the number to report:
- Unremoved construction waste
- Overflowing garbage bins
- Accumulated waste at GVPs (Garbage Vulnerable Points)
📢 Know Your GHMC — Raise a Complaint with Ease!!!
GHMC offers multiple platforms to register your civic complaints:
1️⃣ MY GHMC Mobile App (👉 https://t.co/B6719FK5JL )
2️⃣ GHMC Online Web Portal
3️⃣ Social Media (Twitter, Facebook, Instagram)
4️⃣ Prajavani – Every Monday at Circle…— GHMC (@GHMCOnline) August 2, 2025
The move is aimed at improving responsiveness and field action through direct citizen participation.
